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Legal

Data Protection Information

What learner data Mathidia holds, why we hold it, how long we keep it, and the rights you can exercise.

What we collect

  • Account details: name, email and role
  • Learning data: lessons, answers, mastery and progress
  • Preferences: language, curriculum and accessibility settings
  • Technical data needed to keep the service secure

Why we process it

  • To deliver lessons and personalise the study plan
  • To report progress to the learner, parent and teacher
  • To keep accounts and payments secure
  • To improve teaching quality across the academy

Your rights

  • Access a copy of your data
  • Correct inaccurate information
  • Delete your account and associated records
  • Object to or restrict certain processing
  • Export your data in a portable format
  • Complain to your data protection authority

Retention and transfers

Learning records are kept while the account is active and for a limited period afterwards so progress can be restored. Where data is processed outside your country, appropriate safeguards are applied. Detailed processing terms are available to schools on request.

Questions about this policy?

Our team answers policy, privacy and safeguarding questions within one working day.